Frequently Asked Questions
Everything you need to know about our premium home essentials.
What makes your bamboo bedding different from traditional cotton?
Our signature bamboo viscose is temperature-regulating, moisture-wicking, and significantly softer than high-thread-count cotton, providing a cooler and more comfortable sleep experience.
How should I care for my Cozy Earth products?
To maintain the integrity of the fabric, we recommend washing in cold water on a gentle cycle with mild detergent and tumble drying on low heat. Avoid bleach and fabric softeners.
Do you offer a warranty on your products?
Yes, we offer a 10-year warranty against defects such as pilling, abnormal rips, or hardware failures, ensuring your investment in comfort lasts for years to come.
What is your return policy?
We offer a 100-night sleep trial. If you are not completely satisfied with your purchase within the first 100 days, you can return it for a full refund, no questions asked.
How long does shipping take?
Standard orders typically ship within 1-2 business days. Delivery usually takes 3-7 business days within the continental United States, depending on your location.
Are your products ethically sourced?
Sustainability is at our core. Our bamboo is sourced from FSC-certified forests, and we work closely with our manufacturers to ensure fair labor practices and eco-friendly production methods.